Lots of users who begin using their first hosting account, or change companies, normally have queries in regard to how given procedures are executed or run into difficulties when setting up different things such as emails, site settings, and so on. That’s why, lots of companies have compiled documentation with popular questions and issues so as to help their clients obtain info quickly and seamlessly. As a result, the support team can concentrate on actual problems that given customers may be facing, because the solution for the smaller things will be available on the web and customers will be able to easily tackle them without contacting the customer support staff. Having comprehensive documentation is critical, particularly for new customers without any past experience, as the hosting service involves a host of functions and many people can become bewildered about what to do. A good information repository can both help you accomplish the procedures that you wish and get to know how the web hosting service works as a whole.

Extensive Online Documentation in Shared Hosting

If you buy a shared hosting account through our company, you’ll be supplied with access to our detailed online help documentation where you will see info on practically everything associated with our hosting solutions. The topics encompass anything from how to set up an email account on your hand phone, to how to accomplish various things using an .htaccess file. The articles are written in an easy-to-understand manner and feature in-depth instructions on how to perform a certain task inside your Hepsia Control Panel. You can also find information that is not directly connected with Hepsia, for example one that concerns web applications on your desktop PC. The whole archive of articles will be available in the Control Panel’s Help section, but the ones that are dedicated to a specific Control Panel section can be accessed on the spot. Since we’ve included as many topics as possible, you’ll be able to discover more or less everything associated with your account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature an elaborate article archive where you can find any information that you may require about our hosting services or about the Hepsia Control Panel that we use. We’ve created it on the basis of the feedback that we’ve collected from our customers throughout the years and, as a consequence, our articles encompass specific problems that you could come across and suggest the very best way to recover them, for instance receiving a 500 Internal Server Error message or being unable to send e-mail messages from your PC although you have the correct SMTP server settings. The articles are available in every section of the Control Panel and you can check them at any given moment. They can help you deepen your knowledge not only about our platform, but also about the hosting sphere in general, as they include elaborate guidelines and general info such as what cron jobs or file permissions are.