1 hour ticket response
Timely support is our most essential concern and that is the reason why we’ve got a team of trained customer service technicians who will be happy to provide a quick answer to any question that you might possibly have. Just post your client support ticket from your Online Control Panel and we will respond within one hour in the worst case scenario. Actually, we work hard and aim for a twenty–minute response time.
A Top–Class Support Service
Each member of our help desk staff has lots of years of experience in the Linux shared hosting plans market and almost all of them have worked for us for at least 5 years. They are all eager to respond to all your queries in the most professional way possible.
An Easy–to–Browse Help Center
In the Online Control Panel you can find an intuitive Help section where you can get quick tips on how to use our web hosting services. You can get the answers to your questions in the F.A.Q. archive, see more suggestions in the web hosting account management articles or check our instructional video tutorials.