Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is taught to promptly address all of our Linux shared hosting plans customers’ concerns and advise inquiries. Through our ticket system, it will be easy to post your question and a support staff fellow member will, no doubt get back to you within maximum 60 minutes. Realistically, practice proves that the standard resolution time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is offered by a group of experienced experts who will be ready to reply to your request quickly. You’re able to speak with the tech support team team by opening a tech support ticket from your Online Control Panel or by submitting us an email. On working days, you may also contact us on the phone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need assistance while working within the Control Panel, it is possible to always just click the Help key and track down your query in the set of articles that will show up. We have as well turned the majority of the content articles into educational videos. The listing of video clips will show up if you choose the Videos press button located in the top right angle.