Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Online Control Panel you will find a detailed Help section offering a multitude of help articles and regularly asked questions. They are compiled by our support team of expert techs. Simply fill in your question and our smart system will provide you with the most suitable answer.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a collection of how–to video tutorials that detailedly illustrate how to troubleshoot a typical issue connected to your Linux shared hosting plans account. You will find the tutorials in the Help section.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock technical support service with a 60–minute ticket response time guarantee. Our team of skillful tech support engineers will be online for you to attend to all the inquiries that you could possibly have. During non–busy periods, a reply will be given in even less than 20 minutes.